IT Experience Manager for Service Delivery and Technical Operations

Access Healthcare Services is currently seeking an experienced Technical Service Delivery Manager to coordinate the day-to-day service delivery of its Coding function for assigned accounts.Job OverviewThe ideal candidate will have over 12 years of relevant experience and a proven track record of excellence in Coding and people management.Key...

Job Title: Senior Experience Manager for Technical DeliveryAbout the RoleWe are seeking a seasoned technical delivery manager with a strong focus on experience management to join our team at Hapag-Lloyd. This role combines responsibilities as a service delivery manager for experience management, steering our service provider using mainly Nexthink for...

Are you looking for a challenging role in managed services operations? We have an exciting opportunity for a Senior Associate Managed Services Operations Specialist at NTT DATA. In this position, you will be responsible for working closely with internal service delivery teams to support planning, coordination, and monitoring of operational activities and...

Job Title: Operations Director - Service DeliveryAbout the Company:Dunamis Machines International Pvt Ltd is a leading player in the machinery manufacturing sector, seeking a highly skilled and experienced Service Manager to lead our service operations. This role plays a pivotal part in ensuring efficiency, high-quality support for our customers, and...

About Hapag-LloydHapag-Lloyd is a leading global container shipping company with a strong focus on quality and innovation. We operate a fleet of 287 modern container ships and have a total transport capacity of 11.9 million TEU. Our team of 13,500 employees works in 139 countries and provides reliable connections between more than 600 ports worldwide.Key...

Job SummaryWe are seeking a skilled Technical Delivery Manager with a strong focus on Experience Management to join our team in Chennai, Tamil Nadu, India. This role combines responsibilities as a Service Delivery Manager for Experience Management, steering our Service Provider using mainly Nexthink for proactive support, aligning on a framework for XLAs...

About This Role:As a key member of our team at Resourcetree, you will play a critical role in ensuring the highest level of service delivery to our customers. Your expertise will be instrumental in driving thought leadership for next-generation support processes, defining best practices, and knowledge management protocols in an Agile, automation-first...

Job Title: Service Delivery ManagerAbout the Role:We are seeking an experienced Service Delivery Manager to join our team at Resourcetree Global Services. As a Service Delivery Manager, you will be responsible for the end-to-end management of production support for a large account, acting as a go-to person for solutioning, RFP/Solutioning.Key...

IT Service Delivery and Project ManagerAs a key member of our IT team, you will oversee the delivery of high-quality IT support services to our internal users. Your responsibilities will include ensuring the efficient and effective delivery of IT services, aligning with our IT product team, and driving continuous improvement initiatives to enhance service...

Technical Delivery Manager Experience ManagementHapag-Lloyd AG is seeking a seasoned IT Delivery Manager to lead our Experience Management team. This role combines responsibilities as a Service Delivery Manager for Experience Management, steering our Service Provider using Nexthink for proactive support, aligning on a framework for XLAs (Experience Level...

Tata Consultancy Services is a leading global IT services company seeking an experienced IT Service Delivery Manager to lead our Service Management team. The ideal candidate will have 8-10 years of experience in service integration and management, with a strong understanding of ITIL and IT Service Management platforms.The role involves incident and change &...

About Atria Convergence Technologies Limited:A leading provider of in-home entertainment, education, and interactive services in India, with a presence in several cities and towns across the country.Job Title: Service Delivery Operations DirectorLocation: ChennaiSalary: ₹ 30 Lacs - ₹ 40 Lacs per annum (Approximate)Role Overview:This role is responsible...

About the RoleHapag-Lloyd is seeking a skilled IT Experience Management Technical Lead to join our team. This role combines responsibilities as a Service Delivery Manager for Experience Management, steering our Service Provider using mainly Nexthink for proactive support, aligning on a framework for XLAs (Experience Level Agreements) and actively managing...

body {font-family: Arial, sans-serif;}Job DescriptionThe Senior Associate Managed Services Operations Specialist is a developing subject matter expert responsible for working closely with internal service delivery teams to support planning, coordinating, and monitoring the implementation of operational activities and processes.Main ResponsibilitiesSupports...

Service Delivery and Project Manager IT Support ServicesAs a Service Delivery and Project Manager for IT Support Services, you will oversee the delivery of high-quality support services to our internal users, aligning with our IT product team, and driving continuous improvement initiatives to enhance service delivery efficiency and...

Job SummaryWe are seeking a skilled Operations Delivery Manager to oversee the smooth functioning of our Amazon transportation operations at Delivery Stations. This role requires strong execution skills, ability to work under pressure, and resourcefulness to identify solutions using limited resources.About the RoleThis is a leadership position that involves...

We are seeking a highly skilled and experienced Senior Executive to lead our Service Delivery function. This role will be responsible for overseeing the smooth execution of services, ensuring high levels of customer satisfaction, and driving business growth.Key Responsibilities:Overall in-charge for service delivery operations, including network management,...

Job Description:As a seasoned IT professional, you will be responsible for the end-to-end management of Production support for a large account, serving as the primary point of contact for solutioning and RFP/solutioning.Key Responsibilities:Manage delivery across all support layers (L1, L2, and L3), including minor enhancements and automation...

We are seeking a seasoned Service Delivery Excellence Lead to drive the execution and delivery of our telecom operations. The ideal candidate should have a proven track record in managing large-scale service delivery functions, exceptional leadership skills, and an ability to drive efficiency and customer satisfaction.Job OverviewThe Service Delivery...

About the RoleAs a Service Delivery Leader at Tata Consultancy Services, you will play a pivotal role in ensuring high-quality service delivery across multiple functions, including IT support, operations, and customer service.Main ResponsibilitiesManage and ensure seamless service delivery by developing and enforcing service standards, SLAs, and KPIs to...