Help Desk Specialist

Company DescriptionWelcome to KisanKonnect- Aapka Apna Farmers Market, a sustainable agriculture platform based in Thane, focusing on traceability, regenerative farming, convenience, quality, and an offline experience. Our mission is to bridge conscious consumers and responsible farmers for a transparent agricultural ecosystem.Role DescriptionThis is a...

Job Title: Help Desk Professional About the RoleWe are looking for highly motivated and customer-focused individuals to join our team as Help Desk Professionals. As a fresh hire, you will be trained to handle customer inquiries, resolve issues, and ensure a positive customer experience.Key Responsibilities:Respond to inbound customer calls in a professional...

Role: IT Help Desk Specialist Level 2Work Location:Thane, MaharashtraTotal Experience:3+yearsShift:US Shift Hours & Rotational ShiftWe are seeking an experiencedHelp Desk Specialist Level 2to join our 24x7 NOC, SOC, and Help Desk division. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of devices acrossWindows,...

Job Summary:Primary ResponsibilitiesRespond to customer inquiries, diagnose issues, and resolve support queries via various communication channels.Maintain high response rates and resolution times as defined by Service Level Objectives (SLO).Ensure excellent customer satisfaction scores and adhere to quality standards in most cases.Utilize existing knowledge...

Position: Associate-HelpdeskJob Location: Pune, India (Hybrid)Shift Time- Rotational Shifts including night shifts.About Sakon:Sakon (www.sakon.com) simplifies how businesses around the world Understand, Manage and Transform their Communications and Cloud Ecosystems.One of the world's top Saa S companies in our markets, Sakon is a leader in managing...

Customer Support SpecialistThe ideal candidate will possess excellent communication skills, the ability to multitask, and a customer-centric approach. As a key member of our team, you will be responsible for providing top-notch support to our customers.Respond to customer inquiries via phone, email, and social media in a timely and efficient manner.Provide...

About Client Support RolesWe are seeking a skilled professional to join our dynamic and fast-growing team in a client-focused environment.Job RoleAs a Client Support Representative, you will play a crucial role in delivering exceptional service while working collaboratively with colleagues.Key ResponsibilitiesProficiency in Advanced Excel, CRM platforms, and...

Junior Technical Support RoleWe are seeking a detail-oriented and motivated professional to fill this Junior Technical Support position.The ideal candidate will possess excellent communication skills, a fundamental understanding of networking technologies, and the ability to thrive in a dynamic work environment.Key Responsibilities:Resolve customer issues...

Key Responsibilities:Act as the first line of support for IT-related issues via phone, email, or ticketing system.Perform remote troubleshooting using diagnostic techniques and targeted questions.Escalate unresolved issues to higher-level support teams.Maintain accurate records of issues and resolutions in the service desk system.Provide timely updates to...

Front Desk Professional Job DescriptionWe are seeking a highly organized and communicative individual to join our team as a Front Desk Professional. This role plays a critical part in ensuring a positive experience for all guests, clients, and visitors.The ideal candidate will be responsible for:Welcoming visitors, clients, and vendors in a professional...