Senior Citrix Administrator

2 days ago


Mumbai, Maharashtra, India The Hird Full time
Citrix Engineer Job Description at The Hird

At The Hird, we are seeking a highly skilled Citrix Engineer to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining a secure and efficient Citrix environment.

Key Responsibilities:
  • SUPPORT AND RESOLVE INCIDENTS: Provide timely and effective support for all escalated incidents from Level 1 engineers, ensuring minimal disruption to business operations.
  • TASK AND ALERT MANAGEMENT: Manage tasks and alerts efficiently, ensuring that all issues are addressed promptly and resolved within agreed-upon timelines.
  • CHANGE MANAGEMENT: Develop and execute roadmaps for changes, collaborating with stakeholders to ensure seamless implementation and minimal impact on the business.
  • CITRIX VDI SUPPORT: Offer end-to-end support for Citrix, VDI – Paris, and UK environments, ensuring high availability and optimal performance.
  • SERVICE IMPROVEMENT CONTRIBUTIONS: Continuously identify areas for improvement and implement enhancements based on LEAN-CA-CIB best practices, driving efficiency and productivity.
Requirements:
  • MINIMUM EXPERIENCE: A minimum of 5-8 years of experience in managing Enterprise Citrix environments, preferably in the financial sector.
  • CERTIFICATIONS: Microsoft and Citrix certifications such as MSCA and CCA are highly desirable.
  • SKILLS: In-depth knowledge of Altiris deployment tools, AppSense, Visual Basic, PowerShell scripting, and experience with Xenapp, Xendesktop, Provisioning Services, and NetScaler.
What We Offer:

We offer a competitive salary range of 15 LPA - 30 LPA, commensurate with experience, and a dynamic work environment that encourages collaboration, innovation, and growth.



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