Welfare Administration Specialist

4 weeks ago


Gurgaon, Haryana, India Milliman Full time

Job Summary:

The Benefits Administrator role at Milliman is responsible for operational tasks associated with health and welfare plans in compliance with plan provisions. The Administrator assists in maintaining Participant data, client data, testing system functionality, reviewing third party interface, and other ongoing activities. The Administrator will be expected to learn the Health and Welfare domain while gaining work experience.

Duties/Responsibilities:


• Responsible for reviewing documents and compiling indexes to make information searches easier.


• Manage basic data processing activities assigned.


• Ensure the quality of data collation to guarantee adequacy, accuracy, and legitimacy of data.


• Process participants' records, payroll, data queries, and documents.


• Coordinate with fulfillment for letters, documentations, form requests, and confirmation mails.


• Provide support for special projects and other tasks as needed.


• Coordinate with associates in their day-to-day activities.


• Accurately bill time to ensure client's billings are correct.


• Ensure quality service to existing clients.


• Review third party interface activities accurately.


• Identify process improvement ideas.


• Ensure SOP adherence.

Required Skills & Attributes:


• Excellent verbal and written communication skills.


• Strong logical, analytical, and problem-solving skills.


• Proficient with Microsoft Office or related software.

Required Qualifications:


• 3-4 years of experience in Health and Welfare administration.


• Bachelor's degree in any discipline.

Preferred Skills and Qualifications:


• High integrity and discretion to ensure the confidentiality of sensitive client data.


• Ability to work in a team environment and individually.


• Effective planning and priority setting.


• Ability to prioritize tasks and to delegate them when appropriate.


• Ability to function well in a high-paced and at times stressful environment.



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