Health and Welfare Administration Specialist

3 weeks ago


Gurgaon, Haryana, India Milliman Full time

Job Summary:

The Benefits Administrator is responsible for various tasks associated with health and welfare plans in compliance with plan provisions. This role involves maintaining participant data, client data, testing system functionality, and reviewing third-party interfaces. The Administrator will learn the Health and Welfare domain while gaining work experience.

Duties/Responsibilities:

• Review and compile documents to facilitate easy information searches

• Manage assigned data processing activities

• Ensure data quality through adequate, accurate, and legitimate data collection

• Process participant records, payroll, data queries, and documents

• Coordinate with fulfillment for letters, documentations, form requests, and confirmation emails

• Provide support for special projects and other tasks as needed

• Coordinate with associates in their day-to-day activities

• Accurately bill time to ensure client billings are correct

• Ensure quality service to existing clients

• Review third-party interface activities accurately

• Identify process improvement ideas

• Ensure SOP adherence

Required Skills & Attributes:

• Excellent verbal and written communication skills

• Strong logical, analytical, and problem-solving skills

• Proficient with Microsoft Office or related software

Required Qualifications:

• 3-4 years of experience in Health and Welfare administration

• Bachelor's degree in any discipline

Preferred Skills and Qualifications:

• High integrity and discretion to ensure the confidentiality of sensitive client data

• Ability to work in a team environment and individually

• Effective planning and priority setting

• Ability to prioritize tasks and delegate them when appropriate

• Ability to function well in a high-paced and at times stressful environment



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