
Customer Engagement Specialist
6 days ago
About the Job
We are seeking a proactive and detail-oriented professional to manage client relationships, develop strategic campaign approaches, and oversee end-to-end campaign execution across digital and mainline channels.
Key Responsibilities:
- Act as the primary point of contact for clients, ensuring clear communication and effective project management.
- Brief and coordinate with internal teams – creative, strategy, digital, and production.
- Assist in developing strategic campaign approaches based on client objectives.
- Manage end-to-end campaign execution across digital and mainline channels.
- Track deliverables, timelines, and ensure quality control before final delivery.
- Prepare client presentations, campaign reports, and performance summaries.
- Build and maintain strong relationships with clients, ensuring high satisfaction and repeat business.
Requirements:
- 1–3 years of relevant experience in an advertising agency.
- Proven experience in both digital and mainline advertising.
- Exposure to campaign strategy, planning, and execution.
- Excellent communication, presentation, and client servicing skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office and familiarity with project management tools.
- Bachelor's degree in Marketing, Advertising, Communications, or a related field.
The Work Environment
We value creativity, teamwork, and professional growth. Our team members are passionate about delivering exceptional results and making a positive impact in the industry.
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