Customer Engagement Specialist

6 days ago


Thiruvananthapuram, Kerala, India beBeeAccountManager Full time ₹ 12,00,000 - ₹ 18,00,000

About the Job

We are seeking a proactive and detail-oriented professional to manage client relationships, develop strategic campaign approaches, and oversee end-to-end campaign execution across digital and mainline channels.

Key Responsibilities:

  • Act as the primary point of contact for clients, ensuring clear communication and effective project management.
  • Brief and coordinate with internal teams – creative, strategy, digital, and production.
  • Assist in developing strategic campaign approaches based on client objectives.
  • Manage end-to-end campaign execution across digital and mainline channels.
  • Track deliverables, timelines, and ensure quality control before final delivery.
  • Prepare client presentations, campaign reports, and performance summaries.
  • Build and maintain strong relationships with clients, ensuring high satisfaction and repeat business.

Requirements:

  • 1–3 years of relevant experience in an advertising agency.
  • Proven experience in both digital and mainline advertising.
  • Exposure to campaign strategy, planning, and execution.
  • Excellent communication, presentation, and client servicing skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in MS Office and familiarity with project management tools.
  • Bachelor's degree in Marketing, Advertising, Communications, or a related field.

The Work Environment

We value creativity, teamwork, and professional growth. Our team members are passionate about delivering exceptional results and making a positive impact in the industry.



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