Senior Program Director

1 week ago


Erode, Tamil Nadu, India beBeeManagement Full time ₹ 15,00,000 - ₹ 25,00,000
Project Manager Opportunity

Cx is an Enterprise-grade SaaS-based Customer Support Automation platform providing businesses with customer service software.

As a Senior Technical Project Manager, you will lead complex implementation projects from initiation to delivery ensuring successful execution.

Key Responsibilities
  1. Leadership:
  • Take ownership of assigned projects steering discussions and managing expectations.
  • Maintain project trackers proactively escalating for leadership intervention.
Team Development:
  • Lead mentor and manage a team of project managers liaisoning with developers QA and stakeholders involved in project delivery.
  • Foster a collaborative results-driven team environment promoting accountability and professional growth.
Stakeholder Engagement:
  • Conduct regular status meetings acting as the bridge between technical teams and business stakeholders.
  • Maintain proactive communication addressing concerns and identifying areas for improvement.
Business Reviews and Reporting:
  • Develop and execute weekly monthly business review plans with clients.
  • Prepare present project performance reports highlighting successes challenges and actionable insights.
Risk Management and Problem Solving:
  • Identify project risks implementing mitigation strategies ensuring smooth delivery.
  • Troubleshoot technical operational issues ensuring quick resolution to maintain project timelines.
Process Improvement:
  • Implement industry best practices improving project management workflows.
  • Innovate processes enhancing efficiency effectiveness of project execution.


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