Network Technical Liaison

1 week ago

Kota, Rajasthan, India beBeeTechnical Full time ₹ 1,95,000 - ₹ 2,85,000

Customer Support Role

Deliver top-tier customer support and handle select sales calls, while troubleshooting ISP and networking queries.

This position requires adaptability, technical fluency, and strong interpersonal skills to operate on a 6-day-a-week schedule.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat platforms.
  • Troubleshoot technical issues related to ISP and network connectivity.
  • Handle sales calls to promote company services.
  • Develop effective solutions to resolve complex customer complaints.
  • Collaborate with internal teams to improve service quality and efficiency.

Required Skills and Qualifications:

  • Bachelor's degree in a relevant field or equivalent experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong technical knowledge of ISP and network infrastructure.
  • Experience working in a customer-facing role, preferably in the tech industry.

Benefits:

We offer a competitive compensation package, comprehensive training, and opportunities for professional growth and development.

Why Join Our Team?

As a valued member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for delivering exceptional customer experiences.

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