IT Specialist

5 days ago

Hyderabad, Telangana, India beBeeTransformation Full time US$ 9,00,000 - US$ 13,50,000

About this role:

We are seeking a highly skilled IT Analyst to join our team and drive the Procurement Technology Transformation within Flutter Entertainment. This is an exciting opportunity for a professional with experience in implementing source-to-contract solutions and working closely with technology teams to ensure smooth transitions.

As an IT Analyst, you will be responsible for performing functional and end-to-end testing of the solution, highlighting any breaks in service, and prioritizing and troubleshooting inbound tickets. You will also work closely with multiple teams to resolve incidents efficiently and chase the right team to maintain stability to our services.

This role requires strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work in a highly pressurized environment. If you have a proven track record of handling incidents and possess a deep understanding of procurement terminology, we encourage you to apply.

About the responsibilities:

  • Performing manual functional, data migration, and/or integration tests at different stages of the platform testing and implementation.
  • Highlighting any break in service to key services and raising incidents quickly engaging required teams to resolve impact and restore services to customers.
  • Prioritizing and troubleshooting inbound tickets.
  • Working closely with technology teams to ensure that we are resolving incidents efficiently and chasing the right team to maintain stability to our services.

About the requirements:

  • Minimum 2 years of experience in an IT operations role with a proven ability to handle incidents in a highly pressurized environment.
  • Prior experience working within an ERP/Procurement Suites (for example: Coupa) Technologies environment and the associated understanding of procurement terminology.
  • Collaborate with multiple teams ensuring that nobody takes a blame attitude.
  • Excellent interpersonal & communication skills as candidates will have to deal with all areas of the company.

About why choose us:

We are an equal-opportunity employer and value the unique perspectives and experiences that everyone brings. We have ambitious growth plans and goals for the future. Here's an opportunity for you to play a pivotal role in shaping the future of our organization.

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