
Residential Operations Manager
14 hours ago
Job Overview:
We are seeking a seasoned leader to oversee the daily operations of our hostel.
The successful candidate will be responsible for developing and implementing effective strategies to ensure smooth, student-friendly operations.
This role requires exceptional communication and interpersonal skills, as well as the ability to lead a team and manage vendors.
Suitable candidates will have prior experience in hospitality, luxury housing, student co-living, or client experience.
Key Responsibilities:
- Own and drive the overall hostel operations strategy
- Lead a team of hostel managers, support staff, and vendor coordinators
- Work closely with the Programme Director and Parent Affairs Team
- Maintain proactive, transparent communication with parents
- Build confidence and trust across all stakeholder groups
- Oversee all third-party vendors and partners involved in housekeeping, security, food, and maintenance
Required Skills and Qualifications:
- 4–8 years of experience in a leadership or supervisory role
- Exceptional communication and interpersonal skills
- Demonstrated ability in leading teams, managing vendors, and getting things done through others
- Strong conflict resolution, prioritization, and people management skills
Benefits:
Competitive compensation package and excellent benefits
Ongoing professional development and training opportunities
A supportive and inclusive work environment
About The Organisation:
We are a new-age business school offering industry-immersive business education.
We strive to build a balanced and empathetic leadership team.
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