Treasury Management System Support Specialist

4 days ago

Mumbai, Maharashtra, India beBeeCompliance Full time ₹ 18,00,000 - ₹ 20,00,000
Comprehensive Production Support Specialist

Seeking a skilled professional to provide end-to-end support for treasury management systems, focusing on integration with Oracle Fusion Intercompany, General Ledger, and Cash Management.

Key Responsibilities:
  • Financial Systems Support
    • Provide comprehensive support for FIS Quantum and Echos treasury management systems.
    • Maintain static data within the Quantum environment to ensure system integrity.
    • Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum, including reports and action-based triggers.
    • Identify and resolve interface issues with bank statements and cashflows.
    • Configure, troubleshoot, and fix Cash Xplorer functionality.
    • Support core treasury processes, including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement.
    • Learn internal systems to provide comprehensive end-to-end support to users.
    • Receive, analyze, and prioritize related support tickets.
    • Provide timely solutions to users.
    • Document resolution steps and knowledge base articles.
    • Support system upgrades and patches.
    • Monitor system performances and recommend improvements.
    • Technical Operations
      • Apply strong Oracle/SQL Server database expertise to maintain system performance.
      • Author and optimize SQL queries for data extraction and reporting.
      • Apply working knowledge of the Quantum data model to troubleshoot complex issues.
      • Work with Golden Gate and Datapipelines technologies for data integration.
      • Support integration points between FIS systems and Oracle Fusion AGIS/GL modules.
      • Utilize FIS ticketing system to manage and track support requests.
      • Governance & Compliance
        • Maintain SOPs, process documentation, and impact assessments for system updates.
        • Assess readiness for Quarterly Cloud Updates, including regression testing to ensure business continuity.
        • Ensure financial data accuracy, SOX compliance, and internal control adherence.
        • Participate in change management processes to minimize operational disruptions.
      Required Skills and Qualifications:
      • Strong technical skills in Oracle/SQL Server database administration.
      • Experience with Enterprise Workflow Framework (EWF) and data modeling.
      • Knowledge of Golden Gate and Datapipelines technologies.
      • Ability to work in a team environment and provide excellent customer support.
      Benefits:
      • Opportunity to work on cutting-edge treasury management systems.
      • Collaborative team environment with opportunities for growth and development.
      • Competitive salary and benefits package.

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