IT Service Management Specialist

3 weeks ago


Bengaluru, Karnataka, India Randstad Digital Full time
About the Role

We are looking for an experienced IT Service Management Specialist to join our team at Randstad Digital. This role offers a competitive salary of $100,000 - $160,000 per year.

Job Description
  1. Work closely with stakeholders to gather, analyze, and define requirements for ServiceNow applications.
  2. Design, develop, and customize applications on the ServiceNow IT Service Management platform.
  3. Develop and maintain technical specifications, documentation, and implementation guides for application development.
  4. Perform unit testing, debugging, and quality assurance to ensure seamless application functionality and performance.
  5. Troubleshoot and resolve application-related issues to maintain optimal system performance.
Technical Skills and Requirements
  • Experience in designing and implementing ServiceNow workflows and modules
  • Familiarity with ITIL framework and best practices to enhance ITSM processes
  • Ability to work effectively in a collaborative team environment and contribute to collective goals


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