Lead Extended Warranty Product Support Specialist
1 month ago
Job Description:
As a key member of the Allianz team, you will be responsible for providing exceptional support to customers with extended warranty products. Your primary focus will be on resolving product-related issues and ensuring customer satisfaction.Key Responsibilities:
- Respond to customer inquiries and resolve product-related issues in a timely and professional manner.
- Collaborate with internal teams to resolve complex product issues.
- Develop and maintain in-depth knowledge of extended warranty products and services.
- Provide excellent customer service and support to ensure customer satisfaction.
Requirements:
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent customer service skills and a passion for delivering exceptional support.
- Knowledge of extended warranty products and services is a plus.
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