Lead Extended Warranty Product Support Specialist

1 month ago


Pune, Maharashtra, India Allianz Full time

Job Description:

As a key member of the Allianz team, you will be responsible for providing exceptional support to customers with extended warranty products. Your primary focus will be on resolving product-related issues and ensuring customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries and resolve product-related issues in a timely and professional manner.
  • Collaborate with internal teams to resolve complex product issues.
  • Develop and maintain in-depth knowledge of extended warranty products and services.
  • Provide excellent customer service and support to ensure customer satisfaction.

Requirements:

  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent customer service skills and a passion for delivering exceptional support.
  • Knowledge of extended warranty products and services is a plus.


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