
Data Centre Operations Manager
1 day ago
Ensure the operational excellence of data centre facilities and teams. This role requires a strong focus on power, temperature, humidity, access, CCTV, and ELV/BMS system uptime, as well as infrastructure management, safety, security, and customer satisfaction.
Key responsibilities include:
- Deliver planned/predictive maintenance effectively and efficiently by leveraging competent resources while adhering to established standards and procedures.
- Address the learning and development needs of the team, conduct regular performance reviews, plan for succession, and build a strong operations management team.
- Participate in the design, testing, commissioning, and handover to operations of new equipment and capacities.
- Actively participate in customer review meetings and management reporting.
- Adhere to various audit standards, including ISO45001, ISO14001, ISO9001, ISO27001, ISO20001, ISO22301, PCI DSS, ISO50001, SOC1, and SOC2.
- Prepare detailed methods of procedure for planned maintenance, changes, or troubleshooting, subject to approval by the Operations Head or Customer SPOC.
- Log all work carried out by contractors/vendors in systems.
- Conduct periodic reviews with vendors/contractors, track KPIs, and ensure timely closure of action items.
- Respond to alarms, critical situations, and emergencies during normal working hours in a calm and clear manner, in accordance with the emergency response plan.
- Years of experience - At least 5 years of relevant experience in data centre operations is required.
- CDCP certification is highly valued.
- Some travel may be required.
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