Chief Customer Ambassador

2 days ago


Jodhpur, Rajasthan, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000
Customer Service Representative Job Description

We are looking for a skilled and dedicated Customer Service Representative to join our team.

  • This is a full-time, hybrid role that involves handling customer queries, issues, and concerns over phone, email, WhatsApp, and social media.
  • The ideal candidate will be able to convert customer inquiries into orders and promote sales through various marketplaces like Amazon and Nykaa.
  • You will partner with new restaurants, event management companies, retailers, and corporate gifting clients to drive business growth.

Key Responsibilities:

  • Manage customer queries in English and Hindi languages.
  • Communicate efficiently with premium customers and resolve their issues promptly.
  • Understand the tableware and home décor category quickly.
  • Help customers with technical and billing-related queries.
  • Coordinate with other teams to ensure seamless customer service.

Requirements:

  • Excellent communication and negotiation skills.
  • Good work ethics and a calm attitude.
  • Ability to manage escalations and customer queries efficiently.


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