Senior Banquet Operations Manager
2 weeks ago
At Gamut HR Solutions, we are seeking a skilled banquet manager to oversee the planning and execution of exceptional banquet experiences. This key role will collaborate closely with the banquet sales director and head chef to deliver top-notch services and exceed customer expectations. Key responsibilities include:
- Coordinating with the banquet sales director to discuss sales contract details and finalize event arrangements.
- Working with the head chef to plan the venue layout and determine the number of staff required for the event.
- Supervising the setup and maintenance of the banquet venue, including table arrangements, furniture, and decor.
- Ensuring seamless service by overseeing the seating, meal, and beverage service, as well as the clearing of tables.
- Managing the availability of liquor and soft drinks, as required, and ensuring that all necessary equipment is on hand.
- Preparing work schedules and completing documentation in a timely and accurate manner.
- Providing exceptional customer service by responding to inquiries, accommodating special requests, and ensuring that all guests have a memorable experience.
- Requirements:
- A accredited certificate or diploma in catering, culinary arts, hospitality, or a related field.
- A bachelor's degree in hospitality and culinary arts is preferred.
- At least 3-5 years of experience in banquet management or a related role.
- Proficiency in catering management software, such as Better Cater and Caterease.
- Exceptional planning, budgeting, and time management skills.
- Experience in supervising staff and collaborating with sales teams and chefs.
- Strong knowledge of catering equipment, venue requirements, and hospitality best practices.
- Excellent communication, interpersonal, and problem-solving skills.
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