Banquet Operations Manager

4 weeks ago


Hyderabad, Telangana, India NOVOTEL Full time
Job Description

As a Banquet Manager at NOVOTEL, you will be responsible for delivering exceptional customer service and ensuring seamless execution of all banquets and events. Your role will involve coordinating with various departments to meet client specifications, managing event timelines, and ensuring that all safety provisions are met.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with clients to ensure their specifications are met and exceed their expectations.
  • Event Execution: Oversee the execution of all banquets and events, ensuring timely delivery, high-quality service, and attention to detail.
  • Team Management: Lead and manage a team of event coordinators, ensuring they are trained and equipped to deliver exceptional service.
  • Communication: Maintain effective communication with all departments, ensuring that client specifications are communicated and executed.
  • Safety and Compliance: Ensure that all safety provisions are met, and that all events are compliant with company policies and procedures.
  • Database Management: Maintain and update the corporate database, ensuring that delegate information and records are accurate and up-to-date.
Qualifications
  • Minimum 2 years of relevant experience in a similar capacity.
  • Strong leadership and interpersonal skills.
  • Good communication and customer contact skills.
  • Service-oriented with an eye for detail.
  • Ability to work well in stressful and high-pressure situations.
  • Motivator and self-starter.
  • Well-presented and professionally groomed at all times.
  • Excellent reading, writing, and oral proficiency in English language.


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