Career Starter

7 days ago

Thāne, Maharashtra, India beBeeCustomerSupport Full time ₹ 16,000 - ₹ 32,000
About This Role

This is a fantastic opportunity for recent graduates or individuals with up to one year of experience in email support to take their first step in a customer support career.

  • As a key member of our team, you will be responsible for responding to customer inquiries via email with clarity, empathy, and precision.
  • You will also be tasked with documenting interactions and maintaining accurate records of follow-ups, ensuring timely and satisfactory resolution of customer concerns.

In this role, you will have the chance to work in a collaborative and supportive environment, learning and growing in the customer support domain.

Key Responsibilities
  • Respond to customer queries via email with clarity, empathy, and precision
  • Document interactions and maintain accurate records of follow-ups
  • Coordinate with internal departments to resolve customer issues
  • Ensure timely and satisfactory resolution of concerns
Eligibility Criteria
  • Graduate (any stream)
  • Fresher or 1 year experience in email support
Why Join Us?
  • Be part of a reputed and stable organization
  • Full-time role with long-term career potential
  • Learn and grow in the customer support domain
  • Work in a collaborative and supportive team culture

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