Service Professional

2 weeks ago

Bengaluru Bangalore Chennai, India beBeeServiceman Full time US$ 60,000 - US$ 1,20,000
Job Overview

We are seeking a skilled Service Professional to join our team.

Key Responsibilities:

  • Customer Engagement: Develop strong relationships with customers, understanding their needs and expectations.
  • Service Coordination: Monitor service progress, ensuring timely completion and customer satisfaction.
  • Vehicle Analysis: Conduct thorough vehicle inspections, diagnose issues, and prepare detailed repair estimates.
  • Communication: Effectively communicate with technicians, parts department, and other team members, keeping customers informed about their vehicle's status.
  • Quality Assurance: Ensure high-quality service work, inspecting completed tasks to verify customer satisfaction.
  • Performance Monitoring: Track key performance indicators, such as customer satisfaction and turnaround time, to identify areas for improvement.

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