Life Insurance Policy Servicing Role

1 day ago


Allahabad, Uttar Pradesh, India beBeeInsurance Full time ₹ 30,00,000 - ₹ 45,00,000
Job Title: Insurance Policy Administrator

This role involves providing post-issue service to clients, ensuring policy records are accurate and up-to-date. The successful candidate will have experience in the life insurance domain, with a focus on quality, attention to detail and accountability.

Main Responsibilities:
  • Process changes to policy details, including address updates, beneficiary information and banking data.
  • Perform routine maintenance tasks such as correcting policy data, reversing transactions and reinstating policies.
  • Maintain policy records in administration systems according to standard procedures.
  • Collaborate with internal teams and external partners to resolve discrepancies and ensure high-quality service.
  • Research and resolve complex issues related to policy servicing.
  • Evaluate and improve service levels and turnaround times to meet SLA requirements.
  • Support audits and regulatory compliance activities by providing accurate documentation and timely responses.
  • Stay up-to-date with policy administration systems, transaction codes and process workflows.

Requirements:

  • Degree in any field, with a preference for Commerce graduates.
  • At least one year of experience in the life insurance industry, with a focus on quality and accuracy.
  • Experience working regular shifts in a professional or office environment.
  • Familiarity with Windows PC applications and ability to learn new software tools.
  • Effective business communication skills to exchange information with clients.


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