Compliance Risk Specialist

1 week ago

Bengaluru, Karnataka, India Neokred Full time
About Neokred

Neokred is a leading FinTech company based in Bangalore, India. We are an ISO 9001 | 27001, 27701 & 20000-1 certified firm in Information and Data Security. Our mission is to provide curated versions of embedded banking in the payment ecosystem.

About the Role

We are seeking a highly skilled Compliance Risk Specialist to join our team. As a key member of our risk management team, you will be responsible for verifying KYC/KYB documents, managing settlement updates, handling chargebacks, and monitoring merchant activities for compliance.

The ideal candidate will have strong knowledge of KYC/KYB processes and regulatory requirements. They will also have relevant experience in managing settlements, chargebacks, and dispute resolution. Excellent communication skills and attention to detail are essential for this role.

Key Responsibilities:

  • Verify KYC and KYB documents manually using a predefined checklist.
  • Address discrepancies in documents submitted by merchants and coordinate with the business team for corrections.
  • Manage settlement account changes, MDR updates, and merchant settlement delays.
  • Handle chargebacks, segregate disputes by merchant, and submit evidence to the bank within stipulated timelines.
  • Conduct dispute assessments and resolve issues through refunds, adjustments, or stakeholder communication.
  • Monitor merchant applications for suspicious activities, compliance, and proper VPA usage.
  • Take corrective actions for non-compliant merchant activities, including disabling transactions and issuing warnings.
  • Collect and document evidence for compliance investigations and regulatory needs.
  • Conduct risk assessments and implement mitigation strategies to ensure adherence to RBI and other regulatory guidelines.
  • Maintain accurate records of compliance audits and monitor ongoing compliance measures.
  • Ensure clear communication with internal teams and external stakeholders such as Banking partners and vendors, documenting all interactions.
  • Prepare and submit reports summarizing monitoring activities, findings, and actions taken.
  • Liaise with the legal and compliance teams for regulatory and risk-related matters.

What You Should Possess:

  • Strong knowledge of KYC/KYB processes and regulatory requirements.
  • Relevant experience of 1-2 years in managing settlements, chargebacks, and dispute resolution.
  • Attention to detail and ability to identify compliance risks.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills for coordinating with internal teams and external partners.
  • Familiarity with RBI guidelines, other regulatory frameworks, and proficiency in using compliance and risk management tools.

Estimated Salary: ₹6,50,000 - ₹8,00,000 per annum

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