Chief Digital Transformation Officer

2 weeks ago

Belgaum, Karnataka, India beBeeInformation Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Overview

The role of the Vice President Information Technology is to manage the company's technology backbone and digital initiatives across its portfolio. This position requires a strong leader who can execute effectively under strategic direction.

Key Responsibilities
  • Technology & Applications:
    • Implement and support core hospitality applications (PMS, POS, CRM, HRMS, Finance).
    • Ensure seamless integration between property-level and enterprise systems.
    • Partner with business functions to improve guest experience, service consistency, and revenue processes.
  • Infrastructure, Security & Compliance:
    • Oversee day-to-day IT infrastructure across 60+ properties, ensuring network reliability and uptime.
    • Implement cybersecurity and compliance frameworks.
    • Maintain and test business continuity and disaster recovery protocols.
  • Project Delivery & Business Support:
    • Lead the execution of IT projects, ensuring timely, cost-effective delivery.
    • Translate operational needs into IT deliverables, escalating strategic alignment issues.
    • Ensure ROI measurement and reporting on IT initiatives.
  • Vendor & Partner Management:
    • Manage relationships with vendors and system integrators, track performance against SLAs.
    • Support the evaluation of new solutions and pilots.
  • Team Leadership & Capability Development:
    • Lead a team of 6–8 IT professionals, ensuring service orientation, performance, and growth.
    • Build digital literacy programs for hotel managers and frontline teams.
    • Foster a collaborative culture that ensures smooth adoption of technology solutions.
  • Innovation & Digital Enablement:
    • Execute guest-facing digital initiatives.
    • Leverage analytics to provide actionable operational insights.
    • Champion green IT practices at the operational level.
Requirements and Qualifications
  • Strong knowledge of hospitality applications (PMS, POS, CRM, HRMS, finance platforms).
  • Demonstrated ability to manage distributed IT operations and deliver complex projects.
  • Hands-on understanding of cybersecurity and compliance in India.
  • Proven experience in vendor management and SLA governance.
  • Strong stakeholder engagement skills with ability to work across operations, HR, finance, and marketing.
  • Team-oriented leader who can execute effectively under the strategic direction of Head IT.
Benefits
  • Opportunity to lead a team of 6-8 IT professionals.
  • Chance to build digital literacy programs for hotel managers and frontline teams.

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