Advanced Excel Business Solutions Analyst

1 day ago

Surat, Gujarat, India beBeeBusiness Full time ₹ 8,00,000 - ₹ 12,00,000

Are you a skilled Excel analyst looking for a new challenge?

Profusion Systems Inc is seeking an experienced detail-oriented BPO Excel Analyst to provide advanced Excel analysis and reporting support to our customers.

Key Responsibilities:
  • Perform data analysis and create reports using advanced Excel functions such as VLOOKUP, INDEX-MATCH, and Pivot Tables.
  • Develop dynamic charts and dashboards to deliver actionable insights.
  • Communicate effectively with customers, demonstrating active listening, empathy, and problem-solving skills.
  • Ensure timely execution of tasks while maintaining high-quality standards.
  • Collaborate with internal teams to resolve issues and provide solutions.
Required Skills & Qualifications:
  • Experience: 2+ years of direct customer-facing experience in a fast-paced environment.
  • Excel Expertise: Strong knowledge of formulas and functions (e.g., VLOOKUP, INDEX-MATCH), Pivot Tables, Charts, and text manipulation.
  • Strong focus on customer satisfaction and ability to exceed expectations.
  • Quick learner with adaptability to new tools and processes.
  • Excellent time management and multitasking abilities.
  • Problem-solving skills with the ability to make informed decisions based on research and prior experience.
  • Proactive in follow-ups, escalations, and ensuring timely resolution.
  • High attention to detail and ability to follow instructions with 100% accuracy.
  • Strong English communication skills (written and verbal) with proper grammar and spelling.
  • Proficiency in MS Outlook, Word, and PowerPoint.

Benefits:

  • Opportunity to work with a dynamic team.
  • Professional growth and development opportunities.
  • A challenging and rewarding role that makes a real impact.

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