Oracle Production Support Specialist

4 days ago

Bengaluru, Karnataka, India beBeeExpert Full time

Production Support Service Engineer Job Description

We are seeking a skilled Production Support Service Engineer to join our team. In this role, you will be responsible for providing end-to-end production support for Oracle Revenue Management systems, ensuring optimal system performance and business continuity.

Key Responsibilities:

  • Provide production support for Oracle Revenue Management systems, including troubleshooting and resolving production issues effectively.
  • Manage and prioritize incident escalations and service requests, maintaining clear communication with stakeholders during critical periods.
  • Execute performance tuning and proactive monitoring to identify potential system bottlenecks, enhancing overall operational efficiency.
  • Collaborate with Oracle developers and system administrators to implement patches, upgrades, and process improvements.

Required Skills & Qualifications:

  • Proven expertise in Oracle Revenue Management systems and production support environments.
  • Strong background in incident management, troubleshooting, and problem resolution methodologies.
  • Proficiency in Unix/Linux scripting and database query languages (SQL) for effective system monitoring and diagnostics.
  • Sound understanding of Oracle applications, revenue recognition processes, and system integrations.

Benefits:

  • Opportunity to work with cutting-edge technology and collaborate with experienced professionals.
  • Professional growth and development opportunities.
  • Competitive compensation package.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.

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