Flexcube Support Consultant

2 weeks ago

Bengaluru, Karnataka, India Oracle Full time

Job description

Location- Pune/Bangalore/Chennai/Mumbai

The Finergy division within Oracle Financial Services Global Industry Unit (FSGIU) is dedicated to delivering transformative solutions for the Banking, Financial Services, and Insurance (BFSI) sector. Leveraging deep domain expertise, Finergy offers a comprehensive suite of end-to-end banking solutions that optimize operational efficiency and enhance customer experience. With proven deployment methodologies and personalized consulting services, we ensure that technology becomes a true enabler of our clients strategic objectives.

Job Summary

We are seeking a FLEXCUBE Technical Support Lead to manage and support the non-production environments of FLEXCUBE, Oracles flagship core banking solution. In this role, you will provide hands-on support, troubleshoot technical issues, and ensure seamless system availability. Your expertise in FLEXCUBE database design and environment orchestration will be essential to maintaining system stability and readiness for development and testing teams.

Qualifications & Skills

Mandatory

  • Minimum 6 years of hands-on experience with Oracle FLEXCUBE v12.3 or higher .
  • Proficient in FLEXCUBE database design , maintenance, and support.
  • Working experience with OBPM 14.5 or higher .
  • Strong knowledge of FLEXCUBE EOD batch operations and environment management.
  • Experience in troubleshooting and resolving FLEXCUBE performance and functional issues.
  • Familiarity with supporting complex applications and managing technical escalations.

Good to Have

  • Exposure to production support or live implementations in BFSI environments.
  • Understanding of accounting transactional workflows in FLEXCUBE.
  • Basic scripting or automation experience for environment monitoring or reporting.

Experience collaborating with geographically distributed teams

Key Responsibilities

  • Manage and provide environment support for FLEXCUBE non-production environments.
  • Monitor and maintain FLEXCUBE EOD (End-of-Day) batch processes to ensure system readiness.
  • Troubleshoot application and technical issues across FLEXCUBE and OBPM environments.
  • Provide database-level support and collaborate with development teams on deployment planning and issue resolution.
  • Monitor transactional data from accounting applications for exceptions via the Information Delivery architecture.
  • Lead and coordinate troubleshooting efforts during high-impact or complex incidents.
  • Promote code and functionality reuse while leveraging existing tools and frameworks.
  • Collaborate closely with engineering, project management, and business stakeholders to ensure platform reliability.
  • Stay updated with best practices through internal collaboration and external learning opportunities, such as local meetups.

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