
Advisory Board Member
3 days ago
About Us:
We build a world-class advertising platform that drives discovery and sales for retailers, marketplace sellers, and advertisers. Our products are integral to the company's Retail and Marketplace businesses, contributing to long-term growth by delivering billions of ad impressions and millions of clicks daily.
The Advertising Trust Operations team is focused on ensuring a seamless and trustworthy advertising experience for customers by moderating ads to comply with advertising guidelines. As part of the team, you will be responsible for safeguarding the shopper experience by moderating text, images, audio, and video content from advertisements.
Key Responsibilities
- Moderate Content: Review and moderate advertisements from dynamic advertising programs, which can include text, images, videos, product descriptions, and audio.
- Ensure Compliance: Identify and flag content that violates advertising policies, including offensive, political, or inappropriate content such as sexual or explicit material.
- Adhere to Guidelines: Use policy guidelines to make decisions regarding the approval or rejection of ad content.
- Monitor Sensitivity: Stay updated on global news trends and significant events to ensure ads remain relevant and sensitive to current events.
- Provide Feedback and Reporting: Review and incorporate customer feedback into content moderation decisions. Identify and recommend process improvements.
- Meet Operational Metrics: Consistently meet operational metrics related to productivity, accuracy, and decision-making speed.
Required Skills and Qualifications
- Bachelor's Degree: A degree in any discipline is required.
- Fluency in English: Must speak, write, and read fluently in English.
- Proficiency with Microsoft Office: Comfortable using Microsoft Office applications (e.g., Excel, Word, Outlook).
- Flexible Work Schedule: Willing to work a flexible schedule, including weekends, nights, and/or holidays.
Benefits
Joining our team provides you with the opportunity to shape the future of our advertising business. You will directly contribute to creating a seamless and trustworthy advertising experience that supports our growing ad business while ensuring customer satisfaction. You will work in a fast-paced environment where your decisions will have a significant impact on millions of customers worldwide.
At our organization, we believe in an inclusive culture where every employee is valued, empowered, and supported. We encourage diversity and are committed to providing accommodations during the hiring process, including support for interviews and onboarding.
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