Customer Relationship Expert

5 days ago


Bellary, Karnataka, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Relationship Expert - Affordable Housing Project

We are seeking a highly motivated and customer-focused Customer Relationship Expert to join our team for our affordable group housing project.

This is a fantastic opportunity to work in the real estate sector and contribute to providing quality affordable housing to our valued customers.

  1. Act as the primary point of contact for customers, handling queries and providing accurate resolutions.
  2. Build and maintain strong relationships with customers, ensuring high satisfaction levels.
  3. Assist in the home-buying process, guiding customers through documentation and post-sales support.
  4. Collaborate with sales, CRM, and legal teams to streamline customer communication.
  5. Track customer interactions using CRM software and maintain detailed records.
  6. Address and resolve customer complaints efficiently while ensuring a positive customer experience.
  7. Analyze customer feedback and provide insights for service improvement.

The ideal candidate will have excellent interpersonal and negotiation skills, be proficient in CRM software and Microsoft Office tools, and possess an analytical mindset with the ability to interpret customer data and market trends.

We offer a competitive salary plus performance-based incentives. The role involves working on weekdays from 9:30 AM to 6:30 PM.

If you are a customer-centric professional looking for a challenging and rewarding role, please apply through our website or send your resume to us.



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