Digital Adoption Specialist
2 weeks ago
We are seeking a skilled professional to fill a key role in our organization.
Job DescriptionThis position involves working with global customers to identify their training needs, understanding customer applications and processes, and deriving actionable insights to improve digital adoption. The ideal candidate will have excellent communication skills and be able to collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers.
Required Skills and Qualifications- Candidate from Computer Science, IT Engineering, MCA, or BCA Background is mandatory.
- A good Technical/Engg bachelor's/Professional degree.
- A background in Software Development/Solutions/Professional Services is preferred
- Excellent spoken English skills (Frequently Communicate with North American clients)
- Javascript, CSS, HTML, Rest APIs, systems architecture and security
- Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, Icertis, etc would be an added advantage
This role offers the opportunity to work in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently. Comfortable working in a Night Shift - 5:30 PM IST to 2:30 AM IST schedule.
Others- Awareness of diverse cultures and practices across geographies.
- Help develop standards and guidelines to ensure consistency in deliverables across projects.
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