High Availability Technical Specialist

5 days ago

Ajmer, Rajasthan, India beBeePerformanceSupport Full time ₹ 10,00,000 - ₹ 15,00,000
Job Overview:

The Performance Support Engineer will be responsible for managing and resolving high-priority technical issues. Their primary focus will be on ensuring the availability of instances and addressing performance-related challenges.

This role involves acting as the last point of escalation within the technical support department, requiring strong interpersonal skills to effectively collaborate with internal stakeholders and external customers.

Key Responsibilities:
  • Manage and resolve complex technical issues
  • Ensure instance availability and performance
  • Serve as the last point of escalation for technical support

This is a customer-facing position that demands strong technical expertise combined with excellent communication skills.

Requirements:

To succeed in this role, you will need to possess:

  • Strong technical knowledge and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and manage multiple priorities

A successful candidate will have a passion for delivering exceptional customer experiences and a commitment to driving business results through technical excellence.

Benefits:

This role offers a unique opportunity to grow professionally and contribute to the success of our organization.

You will have the chance to develop your technical expertise, build strong relationships with colleagues and customers, and make a meaningful impact on our business outcomes.

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