
Hiring a Reservations Specialist
7 hours ago
We are seeking a motivated and skilled reservations professional to join our team. As a key member of our hospitality start-up, you will be responsible for managing end-to-end reservations across various channels.
- Manage reservations through online travel agencies (OTAs), direct bookings, and offline channels.
- Handle guest communication via calls, emails, and WhatsApp messages.
- Maintain accurate data on property management systems (PMS) and OTA extranets.
- Verify property listings and ensure rates, availability, and content are up-to-date.
- Degree or Diploma in Hotel Management.
- At least 3 years of experience in reservations/front office in the hospitality industry.
- Strong understanding of PMS and rate management.
- Excellent communication skills in English; other languages are a plus.
- Proficient in Microsoft Excel, Google Sheets, and email drafting.
- Career growth into a Reservations Manager role as the company expands.
- Support in finding suitable accommodation.
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