Customer Support Team Member

20 hours ago


Vadodara, Gujarat, India beBeeCommunication Full time ₹ 2,28,000 - ₹ 3,00,000
Customer Support Representative Opportunity

We are seeking a highly motivated and detail-oriented individual to join our customer support team as a representative.

Responsibilities:

  • Provide accurate and timely communication to existing and prospective customers regarding products and their applications.
  • Develop long-term positive customer relationships to enhance customer satisfaction, build loyalty, and confidence in the company as a partner of choice.
  • Collect, analyze, and manage relevant data to drive business decisions.
  • Identify customer needs and resolve query calls efficiently.
  • Conduct telephonic interactions with customers, provide product and service information, and address concerns.
  • Acquire and evaluate relevant information to assess the validity of customer concerns.

Requirements:

  • Minimum qualification: 12th Pass
  • Preferred experience: 0-6 months post-graduation with experience in customer support for UK/USA/Australian clients
  • Mandatory skills:
    • Self-motivated
    • Excellent communication skills
    • Core selling skills
    • Effective customer relationship management skills


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