Assistant Operations Director

3 weeks ago


Kolkata, West Bengal, India Gear Inc Full time

Job Title: Assistant Operations Manager

Job Type: Full-time

About the Role:

As an Assistant Operations Manager at Gear Inc, you will play a key role in supporting the overall success of our business. Your primary responsibility will be to manage a team of operations staff, providing leadership and guidance to ensure they meet performance targets and key performance indicators (KPIs).

Main Responsibilities:

  • Team Management: Supervise and manage a team of operations staff, ensuring they are equipped with the necessary skills and knowledge to perform their duties effectively.
  • Process Improvement: Implement and oversee changes to streamline processes and enhance productivity, identifying areas for improvement and providing feedback to the team.
  • Client Liaison: Liaise with clients to understand their requirements and expectations, ensuring that services meet or exceed client expectations.
  • Quality Assurance: Implement and monitor quality assurance measures to ensure that services meet or exceed client expectations, conducting regular quality audits to identify areas for improvement.
  • Training and Development: Oversee training programs for new and existing staff, ensuring they are well-equipped with the necessary skills and knowledge.
  • Decision Making: Use data-driven insights to make informed decisions and implement strategies for improvement, optimizing resource utilization to meet operational goals.
  • Compliance: Ensure compliance with industry regulations, company policies, and client requirements, fostering a culture of continuous improvement and innovation within the operations team.
  • Best Practices: Implement best practices and stay informed about industry trends to remain competitive.

Requirements:

  • Experience: At least 2 years of working experience as a Senior Team Leader or equivalent role in a BPO (Business Process Outsourcing) setup.
  • Language: Fluent in English, with at least C1 level proficiency.
  • Management: Managed at least 50-100 staff across multiple lines of business.
  • Communication: Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.
  • Record: Proven track record of meeting and delivering targets and commitments.

Benefits:

  • Salary and Benefits: Attractive salary and benefits package, including health insurance.
  • Working Time: 5 shifts per week, arranged by the company.

How to Apply: If you are a motivated and experienced professional looking to take on a challenging role, please submit your resume and a cover letter outlining your relevant experience and interest in the Assistant Operations Manager position to ecruitment-india@gearinc.com.



  • Kolkata, West Bengal, India HSBC Full time

    Job Summary: We are seeking a highly skilled and experienced Administrative Professional to join our team as an Executive Assistant to the Director of Operations.This is a unique opportunity to work closely with senior leadership and contribute to the success of our organization.Responsibilities:Provide administrative support to the Director of...

  • Operations Director

    3 weeks ago


    Kolkata, West Bengal, India Ergode IT Services Full time

    Job Title: Operations DirectorErgode IT Services is seeking an experienced Operations Director to oversee the company's operational activities and ensure they are conducted in an effective and efficient manner. The ideal candidate will have a proven track record of improving operational processes and managing teams to deliver results.Key Responsibilities:•...

  • Operations Director

    3 weeks ago


    Kolkata, West Bengal, India Ergode IT Services Full time

    Job Brief:We are seeking a highly skilled Operations Director to oversee the efficient management of our organization's operations. The ideal candidate will have a proven track record of improving operational management systems, processes, and best practices.Key Responsibilities:Purchase materials and plan inventory to optimize warehouse efficiencyDevelop...


  • Kolkata, West Bengal, India RECEX Full time

    Warehouse Operations Director Job Summary:At RECEX, we are seeking a skilled Warehouse Operations Director to oversee the efficient management of our warehouse operations. This role requires strong leadership and organizational skills to coordinate staff and products within the warehouse.Key Responsibilities:Coordinate and supervise warehouse staff to ensure...

  • Operational Director

    3 weeks ago


    Kolkata, West Bengal, India Ergode IT Services Full time

    Job Brief: Seeking a strategic Operations Director for Ergode IT Services who can oversee the organization's operational management, ensuring efficiency, cost-effectiveness, and adherence to regulatory requirements. Key Responsibilities: • Improve operational management systems, processes, and best practices. • Purchase materials, plan inventory, and...

  • Operations Director

    2 weeks ago


    Kolkata, West Bengal, India Ergode IT Services Full time

    Job Brief:At Ergode IT Services, we are seeking an exceptional Operations Director to lead our organization's operational strategy and ensure seamless execution of our business objectives.Responsibilities:Develop and implement operational policies and procedures to drive efficiency and effectivenessOversee the management of budgets and forecasts to achieve...


  • Kolkata, West Bengal, India GNK E-Service Full time

    About the Role:The Executive Operations Director will be responsible for overseeing the operational budget, developing strategies to increase efficiency and maximize profits, and supervising managers and operational staff members.Key Responsibilities:Preparation and oversight of the operational budget.Development of strategies and procedures that increase...


  • Kolkata, West Bengal, India Estalvis Advisors Private Limited Full time

    A. Job Title: Executive Assistant to the DirectorB. Location: Taratalla, KolkataC. Position: 1D. Experience: 4-5 YearsE. CTC: Rs.3.00 to Rs.3.60 LPAF. Education: Graduate from a recognized UniversityG. Job Overview:We are seeking a highly organized and creative candidate to join our team as an Executive Assistant to the Director. The ideal candidate will...


  • Kolkata, West Bengal, India RECEX Full time

    We are seeking an experienced Warehouse Operations Director to join our team at RECEX. This is a fantastic opportunity to lead a high-performing warehouse operations team and drive business growth.About the Role:Job SummaryThe Warehouse Operations Director will be responsible for overseeing all aspects of warehouse operations, including receiving, storing,...


  • Kolkata, West Bengal, India Infopro Learning, Inc Full time

    About Infopro Learning, IncWe are seeking an experienced Strategic Learning Operations Director to join our team. In this role, you will play a critical part in transforming customer experiences by consulting with customers and uncovering their real learning needs.


  • Kolkata, West Bengal, India MASTER MIND CONSULTANCY Full time

    Master Mind Consultancy is seeking a seasoned Warehouse Operations Director to lead our warehousing services, ensuring seamless execution of customer orders within agreed service levels.Key Responsibilities:Develop and implement warehouse SOPs to guarantee adherence to safety, quality, and compliance standards.Collaborate with supply chain stakeholders to...

  • Finance Director

    8 hours ago


    Kolkata, West Bengal, India R K SWAMY Limited (Formerly R K Swamy Private Limited) Full time

    Company OverviewR K SWAMY Limited (Formerly R K Swamy Private Limited) is a reputable organization in the field of finance and administration. With a strong presence in Kolkata, we are seeking an experienced professional to lead our finance and admin functions. Job DescriptionWe are looking for a Finance Director - Administration and Operations who will be...


  • Kolkata, West Bengal, India 2coms Full time

    About the RoleWe are seeking an experienced In-House Legal Director to lead our global legal operations. This is a unique opportunity to join a dynamic team and drive strategic growth.Job SummaryThe ideal candidate will have a strong background in corporate law, compliance, governance, and secretarial practices, with mandatory qualifications in Company...


  • Kolkata, West Bengal, India Orangepetal Hotels & Resorts Full time

    We are Orangepetal Hotels & Resorts, and we are seeking a highly skilled Assistant Sales Manager to assist our Sales Manager in the day-to-day operation of our store. Key responsibilities include developing sales strategies, handling customer complaints, and supporting the recruitment of sales staff.Key Responsibilities:Consistently meet or exceed sales...

  • Project Director

    3 weeks ago


    Kolkata, West Bengal, India 2coms Full time

    Job Title: Project DirectorJob Summary: We are seeking a highly skilled Project Director to lead our training center operations in the region. The ideal candidate will have 5 years of experience in project management, preferably in skill development, vocational training, or government initiatives.Key Responsibilities:Identify and establish training centers...


  • Kolkata, West Bengal, India Gear Inc Full time

    Job Title: Assistant Operations ManagerWe are seeking a highly skilled and experienced Assistant Operations Manager to join our team at Gear Inc. The ideal candidate will have a strong background in operations management, leadership, and team management.Main Responsibilities:Supervise and manage a team of operations staff to ensure the team meets performance...


  • Kolkata, West Bengal, India Cyfuture Full time

    Job SummaryCyfuture is seeking a highly skilled Regional Director for Eastern Operations to lead our cloud and data center services in the Eastern States. The ideal candidate will have a proven track record of identifying opportunities and managing large-scale projects to drive sales growth and revenue.Key ResponsibilitiesIdentify and capitalize on cloud and...


  • Kolkata, West Bengal, India Busisol Sourcing Full time

    Job Title: Accounts ExecutiveJob SummaryBusisol Sourcing is seeking a highly skilled and detail-oriented Accounts Executive to join our team. The ideal candidate will have a strong background in financial management and be able to provide exceptional support to our operations.Key ResponsibilitiesFinancial Records Management: Maintain accurate and up-to-date...

  • Executive Assistant

    4 weeks ago


    Kolkata, West Bengal, India RECEX Full time

    Job DescriptionAt RECEX, we are seeking a highly organized and detail-oriented Executive Assistant to support our Director in managing their calendar, scheduling meetings, and coordinating events.The ideal candidate will have 12 years of experience in a similar role, with strong follow-up skills and basic knowledge of Excel. They will be responsible for...


  • Kolkata, West Bengal, India LEUTE PEN INDIA PRIVATE LIMITED Full time

    Job Title: Software Delivery DirectorWe are seeking a highly skilled Software Delivery Director to lead our software delivery team at LEUTE PEN INDIA PRIVATE LIMITED. The ideal candidate will have a strong background in software delivery, with experience in managing server infrastructure, containerization technologies, and continuous integration servers.Key...