
Cash and Trade Documentation Specialist
1 week ago
Job Description:
The position of Cash and Trade Documentation Specialist involves supporting the efficient delivery of implementation tasks. As a dedicated technical support resource, you will work under the direct supervision of the Principal/Client Implementation Manager(s).
Key responsibilities include undertaking system configuration, sharing file format specifications, performing and creating testing, discussing connectivity and security requirements, supporting the resolution of client queries and issues, and producing requirement documentation. Data analysis may also be required.
Implementation Process:
- Liaise with onshore implementation and service teams to ensure all documentation is completed accurately and efficiently.
- Manage implementation and maintenance-related documentation requirements, including signature verification and digitized document archival.
- Deliver timely and efficient document packages to onshore requestors while maintaining quality standards.
- Collaborate closely with implementation and product management teams to develop procedures and workflows for product documentation.
- Coordinate internal setups and distribute documents as necessary.
- Evaluate cases using an internal case management tool and escalate issues with respective L2 support teams.
Skills and Qualifications:
To be successful in this role, you should possess:
- 6-10 years of experience in Cash Management/Trade Finance Implementation & documentation.
- IT systems administration/networking skills are advantageous.
- Strong communication and interpersonal skills.
- Analytical capabilities and logical thinking.
- Team player skills, working globally/regional/local levels.
- Education: University degree or equivalent professional experience.
- Language skills: fluency in English.
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