
Enterprise Data Storage Specialist
7 days ago
Job Title
We are seeking a skilled professional to provide exceptional support for enterprise-grade data storage solutions. The ideal candidate will deliver hands-on support and troubleshooting, ensuring optimal performance and client satisfaction.
Key Responsibilities
- Data Storage Support: Deliver technical support and troubleshooting for file-level and block-level storage, server systems, and other related technologies.
- Client Interaction: Provide clear communication and solutions to client inquiries, maintaining a high level of professionalism.
- Issue Resolution: Diagnose and resolve technical issues in a timely manner to minimize downtime and ensure business continuity.
- Documentation: Maintain accurate records of support activities and resolutions.
Requirements
- Familiarity with Linux operating systems is required.
- Proficiency in enterprise-grade data storage systems, including knowledge of storage architectures and protocols.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
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