Sourcing and Delivery Expert

18 hours ago

Hyderabad, Telangana, India beBeeDelivery Full time ₹ 12,00,000 - ₹ 18,30,000

Job Title: Delivery Manager - eCommerce

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About the Role:

The role of a Delivery Manager in eCommerce is critical for ensuring the right team capacity, quality, and operational efficiency within the technology domain.

Main Responsibilities:

  • Drive capacity planning and delivery alignment with Lead Product Owner, Business owners, and Product Owners for upcoming roadmaps.
  • Define and monitor clear performance goals and KPIs for technical team members, using data to track progress and enable targeted improvements.
  • Ensure timely hiring and onboarding of internal and partner resources with the right skill sets.
  • Define and drive the future sourcing strategy, including decisions on internal vs external staffing, role-specific sourcing models, and partner setup based on long-term delivery needs and capability building.
  • Monitor and report on delivery progress, escalating risks and proposing solutions proactively.
  • Act as hierarchical manager for (internal + external) team members, conducting regular evaluations and fostering growth.
  • Maintain strong relationships with delivery partners, evaluating their quality and value regularly.
  • Foster a data-driven culture to guide decisions, surface issues early, and continuously improve team performance.
  • Identify and eliminate delivery impediments so that projects are delivered according to timelines, quality, and budget.
  • Ensure Agile ceremonies are valuable and continuously improved.

Requirements:

  • 10+ years of experience in IT, with 5+ years in a delivery/sourcing management.
  • Proven experience leading large cross-functional development teams in a fast-paced eCommerce or digital environment.
  • High ownership mindset, strong proactivity, and follow-through on commitments.
  • Strong stakeholder management and communication skills.
  • Deep understanding of Agile methodologies and frameworks.
  • General knowledge of technology stacks relevant to eCommerce.
  • Experience with tools like Jira, Confluence, and other collaboration platforms.
  • Agile Certifications (e.g. CSM, SA, PSPO) are a plus.

About You:

The ideal candidate should possess a unique blend of technical expertise, business acumen, and leadership skills.

Benefits:

  • This role offers the opportunity to work with a talented team, drive innovation, and make a significant impact on the company's success.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.

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