Remote Customer Support Specialist

2 weeks ago


Hyderabad Secunderabad Telangana, India beBeeCustomerService Full time
Customer Service Representative Role

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional customer service and support to our clients.

Job Responsibilities:
  • Answering customer inquiries in a timely and professional manner
  • Resolving customer complaints and issues efficiently
  • Providing product information and recommendations
  • Upselling and cross-selling opportunities
  • Identifying and reporting common pain points

Our ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong understanding of customer needs and expectations.

Requirements:
  • Graduate degree or equivalent experience
  • Minimum 2 years of experience in customer-facing roles
  • Excellent communication and problem-solving skills
  • Able to work in a team environment
  • Strong attention to detail and organizational skills
Benefits:
  • Competitive salary package
  • Opportunities for career growth and development
  • A supportive and collaborative team environment
  • Recognition and rewards for outstanding performance
Working Conditions:

This is a full-time role that requires the ability to work in a fast-paced environment with multiple priorities. The successful candidate will be required to work varied shifts, including evenings and weekends.



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