Business Growth Expert

2 weeks ago

Bharatpur, Rajasthan, India beBeeRetention Full time ₹ 80,00,000 - ₹ 1,20,00,000
Customer Retention Specialist

We prioritize customer success at our organization. To achieve this goal, we want to focus on retaining our existing customers and making them true advocates of our brand. We are seeking a Customer Retention Specialist who can own customer retention and create a seamless experience.

The ideal candidate will have a genuine interest in helping people from different backgrounds and learning about their lives. They should care about delivering a service experience that parallels a high-end restaurant.

We offer a competitive salary and generous benefits for everyone in the team. Our purpose is about personal growth, wealth creation, and winning together. We hire, reward, and sometimes let go based on our core values: Exceeding Expectations, Making Things Happen, Being Honest, Focusing on Progress, and Embracing Humility.

  • Owning customer retention and giving customers a seamless experience.
  • Tracking product adoption for our customers, ensuring they get maximum value leading to upsells and expansion revenue.
  • Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value.
What Makes You a Good Fit?
  • You genuinely like helping people and making them successful.
  • You have a genuine interest in conversations with people from different backgrounds to learn about their lives.
  • You care about delivering a service experience that parallels a high-end restaurant.
Perks & Benefits
  • Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace.
  • Quarterly Off-sites - Quarterly off-sites are a core part of our culture. Our off-sites range from intense quarter planning sessions to crazy nights and competitive matches.
  • Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often.
  • Personal Development - We sponsor courses, conference tickets, books on a case-to-case basis to ensure we're constantly growing.
  • Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month.

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