Director of Technical Solutions

5 days ago

Noida, Uttar Pradesh, India beBeeTechnology Full time ₹ 80,00,000 - ₹ 1,50,00,000

Job Title: Senior Manager

We are seeking an experienced technology leader to spearhead our presales initiatives. The ideal candidate will possess a strong technical background, including 10+ years of experience in presales and solution design for global clients.

  • Lead the development of presales strategies for various technologies, encompassing CCaaS, EUC, Managed Services, Cloud Services, Network Management, Voice & Telephony, and Technical Transitions.
  • Cultivate and manage RFX/RFP processes, including solution creation and client engagement.
  • Design and implement High-Level Designs (HLD), Low-Level Designs (LLD), and Bills of Materials (BOM) for complex technical solutions.
  • Deliver compelling client presentations and facilitate solution discussions, ensuring alignment with business objectives.
  • Create and manage presentation materials, including Visio diagrams and project management plans.
  • Identify and mitigate risks, guaranteeing that client requirements and timelines are met.
  • Oversight of project management activities related to presales solutions.
  • Ensure seamless technical transitions from presales to implementation teams.
  • Foster collaboration with cross-functional teams to align on solution design and delivery.
  • Promote a team-oriented mentality, working harmoniously with other teams to achieve business goals.
  • Demonstrate expertise in Data and AI-driven solutions, including Conversational AI, Fraud Management, Integration, and Omni-Channel Customer Experience platforms.
  • Work on AI-driven solutions for enhancing customer engagement, data analytics, and automation across platforms and channels.
  • Create and manage Technology Pricing Sheets for shared and dedicated setups, as well as Greenfield projects, ensuring competitive and accurate pricing models.

Required Qualifications:

  • 10+ years of experience in the technology industry, with 5+ years in presales and solution design.
  • A proven track record in managing complex solutions and presales cycles in global markets.
  • Expertise in technical solutioning, including HLD/LLD/BOM and RFX/RFP responses.
  • Strong knowledge of Data and AI-driven technologies, particularly in Conversational AI, Fraud Management, and Omni-Channel solutions.
  • Experience in creating and managing Technology Pricing Sheets for different project models (shared, dedicated, Greenfield).
  • Excellent communication and leadership skills for client-facing interactions and internal team collaboration.
  • Proficient in Visio and presentation creation, including project management plans.
  • Experience in integrating emerging technologies to drive customer experience and operational efficiencies.

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