Telecommunications Engineer

21 hours ago

Bengaluru, Karnataka, India beBeeTelecommunications Full time ₹ 15,00,000 - ₹ 28,00,000
Job Description

We are seeking a highly skilled Telecommunications Engineer to join our team. As a key member of the IT department, you will be responsible for designing and implementing voice and data networks, ensuring optimal reliability and compliance.

Main Responsibilities:

  • Supporting Telephony/VOIP Infrastructure: Provide technical support for telephony and VOIP systems, including Cisco Call Manager, Microsoft Teams, and SIP call control protocol.
  • Solution Development and Implementation: Develop and implement solutions to maintain reliability, effectiveness, and efficiency in voice telecommunications systems.
  • Telecommunications Work Intake Processing: Process work intake requests through programming unified communication systems such as Cisco Call Managers, MS Teams Admin, and other relevant platforms.
  • System Evaluation and Maintenance: Evaluate and maintain telephony systems, reviewing hardware, software, and vulnerabilities that may impact reliability and compliance.
  • Collaboration with Stakeholders: Collaborate with Product Owners, Dev Team members, Architects, and BU IT Site Leads to assess telecommunications needs related to voice and data networks.
  • Vendor Collaboration: Collaborate with external vendors on features of high complexity, including installations, upgrades, and maintenance of voice and data networks.
  • Technical Direction: Provide technical and administrative direction to peers by conducting training on IP Telephony, Contact Center, structured cabling installations, upgrades, and preventive maintenance.
  • Evaluation of Vendor Proposals: Assist in the evaluation of vendor proposals to determine if a vendor solution meets the business need.
  • Service Disruption Communication: Communicate planned or unplanned disruption of service to business units and other IT supports in a timely manner.
  • Automation Tool-Set Implementation: Actively contribute and offer input in the automation tool-set implementation process.
  • MSP Support: Participate, support, and guide MSPs in system patching and upgrades, and help resolve escalated issues for all IPT Systems.
Required Skills and Qualifications

To be successful in this role, you should possess:

  • Strong Technical Skills: Proficiency in designing and implementing voice and data networks, including Cisco Call Manager, Microsoft Teams, and SIP call control protocol.
  • Problem-Solving Abilities: Excellent problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Collaboration and Communication: Strong collaboration and communication skills, with the ability to work effectively with stakeholders at all levels.
  • Vendor Management: Experience in managing external vendors, including contract negotiation and management.
  • Training and Development: Ability to provide technical and administrative direction to peers through training and development programs.
Benefits

We offer a competitive compensation package, including:

  • Salary: Competitive salary based on experience.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Retirement Plan: 401(k) retirement plan with company match.
Others

This is an exciting opportunity to join our team and contribute to the success of our organization. If you are a motivated and experienced Telecommunications Engineer looking for a new challenge, please apply today.

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