Senior UX Researcher

3 days ago


Bengaluru, Karnataka, India Lenovo Full time

Job Summary

We are seeking a Senior User Experience Researcher to lead and conduct UX research across a wide range of website UIs, customer types, platforms, and product information. The ideal candidate will have 5-8 years of experience in user experience research or social science research, with a proven track record of delivering research findings with impactful ROI.

Key Responsibilities

  • Develop research plans, methodologies, and protocols to address key product questions and business goals within the e-commerce space
  • Perform competitive analysis, benchmarking, contextual inquiry and other types of usability tests
  • Analyze qualitative, quantitative, and mixed methods data to identify patterns, insights, and trends specific to e-commerce user behavior
  • Present research findings to stakeholders through reports, presentations, and workshops, with a focus on e-commerce insights
  • Collaborate with cross-functional teams to prioritize research efforts and align them with e-commerce business objectives

Requirements

  • Master's degree in a Social Science or HCI, Cognitive or Social Psychology, Anthropology or related social science field is required. PhD preferred
  • Expertise in experimental design and statistics; equally comfortable with qualitative and quantitative data
  • Excellent analytical, problem-solving, and critical-thinking skills
  • Strong communication and presentation skills, with the ability to convey complex concepts to diverse audiences

About Lenovo

At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.


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