
Digital Client Partnership Specialist
2 days ago
This is a senior-level role that demands commercial acumen, creative thinking, and a deep understanding of digital marketing trends. As a seasoned Client Servicing Manager/Account Manager, you will be responsible for managing top-tier client relationships and leading the execution of strategic digital campaigns.
Key Responsibilities:- Client Relationship Management:
- Act as the primary liaison for key clients, nurturing strong and lasting partnerships.
- Maintain high levels of client satisfaction through clear communication, transparency, and timely delivery.
- Campaign Planning & Execution:
- Lead the full lifecycle of campaigns—from brief to brainstorm, from strategy to reporting.
- Work cross-functionally with internal teams (creative, content, influencer, media, performance) to drive execution.
- Strategic Consulting & Brand Stewardship:
- Deliver strategic guidance backed by industry trends and insights to help clients meet their marketing objectives.
- Ensure all campaigns are on-brand and aligned with the client's voice, positioning, and market narrative.
- Performance Monitoring & Reporting:
- Monitor campaign KPIs and performance metrics using tools like Google Analytics.
- Analyze results to deliver actionable insights and clear next steps to improve campaign outcomes.
- Revenue Growth & Account Expansion:
- Identify upsell and cross-sell opportunities within existing accounts—introducing new services or retainer scopes.
- Team Collaboration & Leadership:
- Mentor junior account executives or interns, sharing best practices and leadership guidance.
- Crisis Management & Problem Solving:
- Tackle challenges head-on—whether it's a tight deadline, a shifting brief, or a difficult client conversation.
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Client Partnership Executive
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