Remote Workforce Solutions Coordinator

2 weeks ago

Pushkar, Rajasthan, India beBeeProgramSpecialist Full time ₹ 60,00,000 - ₹ 80,00,000
Program Specialist Job Description

About Our Company

We are a leading provider of workforce solutions and managed services, empowering organizations to optimize their workforce and achieve operational excellence.

Job Summary

Our company is seeking a highly motivated Program Specialist to join our remote team. The successful candidate will be responsible for managing tasks within our Managed Service Provider (MSP) program, ensuring operational efficiency, compliance, and high-quality service delivery.

Key Responsibilities:

  • Audit and Compliance: Regularly conduct audits within the Vendor Management System (VMS) to ensure compliance with client requirements and internal standards.
  • Requirement Management: Oversee the documentation and validation of client requirements, supporting efficient staffing processes and ensuring alignment with program goals.
  • Quality Assurance (QA): Implement QA procedures and perform audits to identify and correct discrepancies in staffing processes, both written and verbal.
  • Staff Augmentation: Coordinate worker profile management, including assignments, extensions, and terminations, in line with client demands.
  • Handling Workload Spikes: Provide support to junior specialists during high-volume periods, ensuring timely task completion and program continuity.
  • Work Order Management: Manage updates to work orders, including extensions, terminations, and other changes, ensuring accuracy and compliance within the VMS system.
  • Program Oversight: Monitor the progress and performance of the MSP program, tracking key metrics such as resource utilization and task completion.
  • Communication: Maintain open communication channels with internal teams and external stakeholders to ensure program alignment and timely resolution of issues.
  • SOW Management: Collaborate with stakeholders to transition staffing assignments into Statement of Work (SOW) agreements, ensuring seamless integration with existing processes.

Requirements

Must-Have Qualifications:

  • Bachelor's degree in business administration, Human Resources, or a related field.
  • Experience in MSP coordination within the staffing or workforce solutions industry is preferred.
  • Strong attention to detail and a high level of accuracy in data management and documentation.
  • Excellent written and verbal communication skills, with the ability to interact professionally with clients and internal teams.
  • Ability to manage multiple tasks concurrently in a fast-paced, deadline-driven environment.
  • Familiarity with VMS platforms such as VNDLY is a plus.
  • Proven ability to work independently and as part of a collaborative team.
  • High level of adaptability and willingness to embrace change in a dynamic work environment.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • Competitive compensation package.

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