Career Opportunity

2 days ago


Anand, Gujarat, India beBeeProject Full time ₹ 30,00,000 - ₹ 60,00,000
Project Coordinator Job Description

About the Role

We are seeking a highly skilled and experienced project coordinator to join our team. As a project coordinator, you will be responsible for providing exceptional customer service and support to our clients. Your key responsibilities will include responding to client tickets in a timely manner, escalating software bugs and issues to developers, and learning new features of our software to write documentation articles.

Key Responsibilities:

  • Respond to client tickets and provide key customer attention and care
  • Escalate software bugs and issues to developers
  • Learn new features of our software and write documentation articles
  • Liaison between different internal departments to close out and understand issues with clients
  • Derive metrics and stats from our ticketing system to generate reports

Required Skills and Qualifications:

  • Bachelor's degree in a related field of study
  • At least one year of experience in a customer service role
  • Experience in managing relationships and expectations with SaaS products
  • Strong customer service skills, analytical and problem-solving skills, and attention to detail

Benefits:

This is an excellent opportunity to work with a growing company that values innovation and teamwork. You will have the chance to work with a dynamic team, learn new skills, and take on new challenges.

How to Apply:

Please submit your CV to us with subject line 'Project Coordinator'.



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