Windows Product Specialist

5 days ago

Guntur, Andhra Pradesh, India beBeeAdvocate Full time ₹ 5,00,000 - ₹ 10,00,000
Technical Support Advocate

We are seeking dedicated and skilled Technical Support Advocates to join our team.

  • Assist customers with subscription management, payment issues, refunds, and token redemption.
  • Provide post-installation technical support for Microsoft products, including Windows and M365.
  • Diagnose and resolve software issues and device network/connectivity problems.
  • Help customers with the download, installation, and activation (DIA) of products and recommend appropriate solutions.
  • Address customer inquiries with patience, empathy, and excellent communication skills.
Key Responsibilities:

The Technical Support Advocate will be the first point of contact for our customers, playing a crucial role in ensuring they have a smooth and satisfying experience with our products.

As a Technical Support Advocate, you will contribute directly to customer loyalty and satisfaction by solving their technical challenges.

Requirements & Skills:
  • Minimum typing speed of 30 words per minute.
  • Proficiency in managing accounts, payments, and billing inquiries.
  • Strong troubleshooting skills for software and connectivity issues.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment.
Benefits:

You will be part of a dynamic team that values innovation, collaboration, and customer satisfaction.

  • Windows Systems Specialist

    1 week ago

    Guntur, Andhra Pradesh, India beBeeInfrastructure Full time ₹ 20,00,000 - ₹ 35,00,000

    Job Title: Infrastructure ProfessionalOverviewWe are seeking a skilled professional to join our team as an Infrastructure Engineer. As a key member of our Enterprise Mobility team, you will be responsible for designing and implementing reliable, innovative, and value-driven technology solutions.A Day in the LifeIn this role, you will have the opportunity to...

  • Windows Device Driver Developer

    2 weeks ago

    Guntur, Andhra Pradesh, India beBeeDriverDevelopment Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job OverviewWe are seeking an experienced Windows Kernel Driver Development Engineer to join our team.The ideal candidate will possess in-depth knowledge of Windows internals and a minimum of 3 years of experience in Windows Kernel driver development. They will be responsible for designing, developing, and maintaining device drivers for Windows operating...

  • Windows VMware Infrastructure Specialist

    1 week ago

    Guntur, Andhra Pradesh, India beBeeSoftware Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Description:This is a full-time on-site role for a Windows VMware Engineer located in Hyderabad.The successful candidate will be responsible for designing and implementing Windows server architecture solutions, developing software, managing integration processes, and overseeing architectural design projects.Day-to-day tasks include creating and...

  • Software Configuration Specialist

    2 weeks ago

    Guntur, Andhra Pradesh, India beBeeSoftwareConfiguration Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title: Software Configuration SpecialistThe company is seeking a skilled Software Configuration Specialist to handle customer requirements related to application packaging, testing, and remediation. This role will be responsible for migrating applications from Windows 7/8 to Windows 10 using Admin Studio and Install Shield.Key Responsibilities:Manage...

  • Cybersecurity Specialist

    1 week ago

    Guntur, Andhra Pradesh, India beBeeSecurity Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title: Cybersecurity SpecialistCybersecurity specialists are responsible for designing, implementing, and supporting end-user application security and authentication solutions. This includes managing and administering Windows environments to ensure stability, performance, and security.The ideal candidate will have strong proficiency in PowerShell...

  • Mac Device Management Specialist

    1 week ago

    Guntur, Andhra Pradesh, India beBeeDevice Full time ₹ 15,00,000 - ₹ 20,00,000

    Job DescriptionWe are seeking an experienced IT professional to join our team as a Mac Device Management Specialist. As a key member of our technology team, you will be responsible for managing and securing our company's Mac devices, ensuring they meet the highest standards of security and compliance.As a Mac Device Management Specialist, you will work...

  • Product Operations Specialist

    6 days ago

    Guntur, Andhra Pradesh, India beBeeOperations Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Title: Product Operations SpecialistThe role of a Product Operations Specialist plays a pivotal part in ensuring the smooth execution of both tactical tasks and strategic projects. This position demands strong organizational skills, clear communication, and the ability to work under pressure in a fast-paced environment.This individual will be responsible...

  • Cyber Security Professional

    5 days ago

    Guntur, Andhra Pradesh, India beBeeCybersecurity Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Position: Cyber Security SpecialistWe are looking for a highly skilled and experienced cybersecurity specialist to join our organization.The ideal candidate will have strong technical skills in Windows Core engineering, a solid understanding of the cybersecurity domain, and hands-on experience with managing an EDR product.Key Responsibilities:Windows...

  • Ensure Product Reliability

    6 days ago

    Guntur, Andhra Pradesh, India beBeeQuality Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Quality Assurance SpecialistJob Description:The ideal candidate will be responsible for ensuring the product meets established quality standards, encompassing reliability, usability, and performance.Key Responsibilities:Test the product for functional, GUI, and performance aspectsCollaborate closely with developers to report and troubleshoot...

  • Technical Support Specialist

    2 weeks ago

    Guntur, Andhra Pradesh, India beBeeSenior Full time ₹ 7,00,000 - ₹ 10,00,000

    Grow your career as a Senior Technical Support Specialist.We are seeking a skilled and motivated individual to join our team in Hyderabad. As a Senior Technical Process Executive, you will be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues.Key Responsibilities:Provide fast, clear, and effective solutions...