
Asset Lifecycle Professionals
19 hours ago
The Software Asset Management Analyst will be responsible for managing the lifecycle of software assets, including procurement, license management, compliance, renewals, and vendor coordination. The role requires collaboration with IT, procurement, legal, and desktop support teams to ensure software usage aligns with contractual, financial, and regulatory requirements.
Key Responsibilities:
- Software Request & License Management:
- Process software requests via BMC Helix/Digital Workplace Portal. Validate license availability and assign licenses through vendor portals. Initiate license harvesting or procurement when required. Maintain accurate records of license assignments, usage, and compliance.
- Contract & Renewal Management:
- Track contract expirations using dashboards. Coordinate with legal and procurement for contract reviews and renewals. Ensure contracts are active and published before creating Purchase Requisitions (PRs) and POs. Maintain documentation in Ariba and Remedy for audit readiness.
- Procurement & Purchase Order Process:
- Create and manage PRs and POs in SAP. Collaborate with the Center of Excellence (COE) for PR processing. Ensure all approvals are documented. Track PO status and update stakeholders accordingly.
- Vendor & Communication Management:
- Use shared mailboxes for all vendor interactions. Ensure all communications are tagged to relevant Remedy tickets. Coordinate with vendors for quotes, license keys, and order confirmations.
- Software Deployment & Packaging:
- Coordinate with desktop engineering and local IT for software packaging and deployment. Track deployment status and update Remedy tickets. Manage add-ons and plugin deployments via Intune and Microsoft Entra.
- Compliance & Audit:
- Conduct regular license usage reviews and reclaim unused licenses. Ensure all actions are documented for audit and compliance. Support internal and vendor audits by providing accurate license data.
- Dashboard & Reporting:
- Maintain and update SAM dashboards for renewals and compliance tracking. Export and format data from Remedy for dashboard imports. Use dashboards for team coordination and audit visibility.
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