Software Engineering Director

7 days ago

Hyderabad Secunderabad Telangana, India beBeeEngineering Full time ₹ 8,00,000 - ₹ 24,00,000
About the Role

As a seasoned leader in software engineering, you will be responsible for overseeing the development and implementation of applications using ServiceNow platform capabilities. This role requires strategic planning, technical expertise, and exceptional leadership skills to manage a team of engineers and drive high-quality product delivery.

Key Responsibilities
  • Manage development and implementation of applications using ServiceNow platform capabilities
  • Manage team of engineers (developers and testers) to design, develop, test automation and delivery of high-quality products on ServiceNow platform
  • Collaborate with Product owners, Business Analysts and stakeholders to provide engineering and architectural expertise to solution design Provide engineering expertise on ServiceNow platform to Product Team and stakeholders to influence and drive platform adoption
  • Manage and support execution of releases, product upgrades and technology deployments
  • Provide level-3 support to address critical incidents and manage day-to-day activities of the Engineering team
  • Lead/represent team in Agile Scrum ceremonies, SDLC process management and be accountable for project deliverables
  • Own and drive Engineering roadmap, work across organization and exercise influence to ensure commitment to internal/external stakeholders and product quality
  • Produce engineering metrics and drive efficiency in SDLC processes/teams
  • Responsible for staffing, mentoring, and maintaining high performing engineering team
Requirements

To succeed in this role, you will need:

  • 12+ years managing software development teams, with 4+ years in ServiceNow
  • Bachelors or Masters in Computer Science or equivalent
  • Strong understanding of Service platform architecture, releases, and best practices
  • Expertise in IT Service Management, ServiceNow Discovery, CMDB, Event Management, and ATF
  • 5+ years with JavaScript, HTML, AngularJS, REST APIs
  • Advanced experience with ServiceNow Platform/Scripting/APIs/Service Portal/Applications/Flow Designer/IHUB
  • Certifications: ServiceNow System Administrator (CSA) and Application Development (CAD)
  • SDLC and Agile methodologies expertise
  • Skilled in managing multiple priorities and project deliverables
  • Excellent written and verbal communication skills to explain technical solutions clearly to various audiences
Preferred Skills

The following skills are highly desirable:

  • IT Asset Management and Operations Management
  • ServiceNow: AI/ML, UI Builder, Virtual Agent, AI Search
  • Certifications: ServiceNow CIS - ITSM, ITOM, Discovery, CMDB, CTA
What We Offer

We offer a comprehensive compensation package, including:

  • Competitive base pay
  • Annual incentive plan
  • Comprehensive health and life insurance
  • Pension/Retirement benefits
  • Paid Time Off and Personal/Family Care leaves
  • A flexible/hybrid work model with 3 days onsite and 2 days remote
Role Information

This is a full-time permanent position within our Software & QA department.

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