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5 days ago
We are seeking a seasoned System Monitor and Site Reliability Engineer to join our team. This critical role involves monitoring system health via Grafana dashboards, managing incident communications, and ensuring high reliability of globally deployed web applications.
The ideal candidate will have 3+ years of experience monitoring and responding to incidents in a globally deployed web application, with strong experience with microservices architecture on Kubernetes and a deep understanding of observability tools and operational metrics.
- Key Responsibilities:
- Monitor Grafana dashboards and observability tools to detect failures and performance issues.
- Act as the primary SRE for incident response, initiating reports from automated alerts or joining active incident channels.
- Serve as the main point of contact during incidents, delivering frequent updates to customers and incident commanders.
- Interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.
- Track and manage permutations of a globally deployed microservices architecture running on Kubernetes.
- Collaborate with engineering and support teams to resolve issues quickly and efficiently.
Required Skills and Qualifications:
- Strong experience with microservices architecture on Kubernetes.
- Deep understanding of observability tools and operational metrics.
- Excellent communication and customer service skills.
- Ability to work effectively in a team environment.
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