Health Transformation Program Coordinator

7 days ago

Shimoga, Karnataka, India beBeeTransformation Full time ₹ 2,50,000 - ₹ 3,50,000

Customer Relationship Specialist

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This is an exciting opportunity to work in a fast-paced environment where you will engage with inbound leads via phone calls, messages, emails, and social media DMs with prompt and accurate responses.

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  • Engage with inbound leads via multiple channels and respond promptly and accurately.
  • Provide detailed information about our health transformation programs.
  • Coordinate the enrolment and re-enrolment process with the internal coaching team.
  • Maintain and manage client data using our CRM tools and systems.
  • Support clients with after-enrolment needs, escalate concerns when needed, and ensure timely resolution.
  • Collaborate with internal teams to keep clients updated on any unforeseen delays or process changes.
  • Assist in community engagement and promotional initiatives when required.
  • Conduct data analysis and feedback collection to improve client experience and retention.
  • Meet monthly client conversion targets and contribute to overall business growth.
\Key Skills & Traits:\
  • Strong communication skills (written and verbal) with a consultative and empathetic tone.
  • Ability to multitask and stay composed in a fast-paced, high-interaction environment.
  • Good organisational and time-management skills.
  • Customer-first mindset with a problem-solving attitude.
  • Willingness to take ownership and deliver results.
  • Comfort with CRM tools, Excel, and data handling.
  • Interest in fitness and wellness will be an added bonus.
\Qualifications:\
  • Graduate in any discipline (Bachelor's degree required).
  • Prior experience in customer service, inside sales, or relationship management is a plus.
  • Proficiency in English and basic computer skills (MS Office, CRM software).
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Why Join Us?

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  • Be a part of India's fastest-growing fitness & transformation ecosystem.
  • Work in a collaborative and high-growth environment.
  • Contribute to changing lives—one transformation at a time.
\

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