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Education Program Coordinator
2 weeks ago
About Us:
We are committed to making high-quality education accessible and affordable to individuals, companies, and governments worldwide. We collaborate with top-tier universities to provide short courses, degree programs, professional certificates, and senior executive programs that help learners acquire new skills and transform their lives.
Our unique model combines state-of-the-art technology, innovative curricula, and hands-on instruction from experienced faculty, mentors, and coaches. This approach has educated over 250,000 individuals across 80+ countries.
Role Overview:
You will play a key role in ensuring the smooth operation of our programs, providing support to learners, and coordinating with internal teams to deliver a seamless learning experience. The ideal candidate will possess excellent written and verbal communication skills, thrive in a fast-paced environment, and be adaptable to evolving processes.
- Learner Support: Serve as the point of contact for learners, addressing inquiries, guiding them through the program journey, and resolving issues to ensure a positive experience.
- Stakeholder Collaboration: Work closely with internal teams (course designers, tech support, instructors, course SPOCs) to manage program timelines, ensure deliverable alignment, and identify areas for process improvement.
