Career Development Representative

1 week ago

Bengaluru, Karnataka, India beBeeCareerDevelopment Full time ₹ 6,00,000 - ₹ 9,00,000
Job Opportunity: Career Development Representative

We are seeking an exceptional individual to join our team as a Career Development Representative. As a key member of our international voice support team, you will play a vital role in providing excellent customer service and driving business growth.

Key Responsibilities:
  • Customer Service: Handle inbound and outbound customer calls for international clients, ensuring prompt and professional resolution of queries.
  • Communication: Maintain clear and concise communication with customers, colleagues, and stakeholders to achieve seamless collaboration and efficient issue resolution.
  • Problem-Solving: Identify and address customer concerns promptly, escalating issues when necessary to ensure customer satisfaction and loyalty.
Requirements:
  • Experience: Prior experience in international voice process (minimum 1 year preferred) to understand global market trends and client expectations.
  • Language Skills: Excellent communication skills in English to effectively engage with customers and colleagues worldwide.
  • Flexibility: Ability to work in rotational shifts (including night shifts) to accommodate diverse customer needs and time zones.
  • Skill Set: Strong problem-solving and interpersonal skills to navigate complex customer interactions and build strong relationships.
What We Offer:
  • Work-Life Balance: A 5-day work week with rotational offs to ensure staff well-being and job satisfaction.
  • Professional Growth: Opportunities for skill development and career advancement to help you grow professionally and personally.
  • Inclusive Culture: Supportive work culture that values diversity, inclusivity, and global exposure to foster a positive and engaging work environment.
Preferred Qualifications:

Any Graduate degree from a recognized institution to provide a solid foundation for your future growth and success.

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